Frequently Asked Questions

Water damage restoration is the process of restoring property that has been damaged by water. This can include everything from mopping up and drying out floors to repairing drywall, replacing flooring, and restoring furniture.

Water damage can be caused by a variety of factors, including:

  • Floods: Heavy rains, overflowing rivers, and melting snow can all cause flooding.
  • Leaks: Leaks from pipes, roofs, appliances, and water heaters are a common cause of water damage.
  • Sewage backups: Sewage backups can occur when sewer lines are clogged or overwhelmed.
  • Condensation: Condensation can form on pipes, windows, and other surfaces, leading to mold growth and water damage.
  • There are a number of things you can do to prevent water damage, including:
  • Regularly inspect your pipes and appliances for leaks.
  • Install a water alarm in your basement and other areas prone to water damage.
  • Have your gutters and downspouts cleaned regularly.
  • Insulate your pipes to prevent them from freezing and bursting.
  • Be aware of the signs of water damage, such as damp spots, peeling paint, and mold growth.

If you have water damage, it is important to act quickly to minimize the damage. Here are some steps you should take:

  • Turn off the water source if possible.
  • Call a water damage restoration company right away.
  • Remove any standing water from your property.
  • Open windows and doors to air out your property.
  • Save any damaged items for insurance purposes.

Most homeowners insurance policies cover water damage. However, there are some exclusions, such as damage caused by floods or earthquakes. It is important to check your policy carefully to understand what is covered.

The time it takes to complete water damage restoration depends on the severity of the damage. However, you can typically expect the process to take a few days to a few weeks.

Yes, we offer 24/7 emergency service. We understand that water damage can happen at any time, and we are here to help you no matter when you need us.

Yes, we can work directly with your insurance company to get your claim processed quickly and efficiently. We will take care of all the paperwork and communication with your insurance company so you can focus on recovering from water damage.

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